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Terms & Conditions

Welcome to Please read carefully the following Terms of Use, which govern the use of this site. By using, you are deemed to have accepted these Terms of Use without reserve. To access and use this site you must be an adult (over 18) and have an available and valid e-mail address. If you are a minor, the prior authorization of your parents is required. You may be required to fill out required fields in a form, indicated as such by an asterisk. In such an event, you will be required to fill out such fields prior to entering the site. Any inaccurate or incomplete registration will not be accepted. You accept that the data you submit to us and that is stored in our information systems is accurate and acts as proof of your identity. Please inform us of any applicable change in such data. Access to and/or certain of its segments may require the use of personal access codes. In such an event, it is up to you to take your own steps to ensure the confidentiality of such codes. You can of course change them at any time. However, the number of attempts to access and/or certain of its segments may be limited in order to prevent fraudulent use of such codes. Please inform us of any fraudulent use immediately by calling customer service department at 704-724-7524 In the event of non-compliance with the rules described in these Terms of Use, we reserve the right to suspend your access to In such event we will inform you as soon as possible. Even though we try to keep accessible at all times, we cannot guarantee you access in all circumstances. In fact, and in particular for reasons of maintenance, updating, or other reasons that are beyond our control, access to may be interrupted.


When you provide us with information through, we respect your privacy. It is important for you to understand what information we collect about you during your visit and what we do with that information. We have a strict policy where we do not rent or sell your information to anyone, for any reason. If you have questions and/or concerns regarding the use of your data, our customer service department can be reached at 704-724-7524. Your visit to is subject to this privacy policy. Please note that this privacy policy governs only information provided to and communications from It does not govern any other information or communications that may reference Hair 180°, e.g., communications from other e-retailers or brick and mortar stores. Collection of personal information We do not collect personally identifiable information about you, except when you provide it to us or to one of our partners or affiliates. For example, if you decide to complete a user registration form or online survey, you may be asked to provide certain information such as your contact information (name, email address, mailing address, and telephone number), age group, gender, and product and/or cosmetic concerns, and the brands and products you use. If you decide to place an order, we will also need to know your delivery and billing address, credit card number and expiration date. To protect your personal information, users registering at must also enter a user name/email address and password. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information. When you submit your personally identifiable information on, you are giving your consent to the collection, use, and disclosure of your personal information as set forth in this privacy policy. Opt-in communications & third party involvement If you make a purchase on or opt-in during the registration process or at other times when you submit personally identifiable information, the information you provide may be used by third-party marketing companies to assist us in hosting and storing your data who may from time to time assist in the maintenance and analysis of that data, and you may receive communications from or such third-party companies. Except as otherwise stated herein, we will never provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent. If you make a purchase on or specifically opt-in and later decide that you would no longer like to receive these communications, see the section “choice/opt out” below. We may retain other companies and individuals to perform functions consistent with our privacy policy on our behalf. Examples include customer support specialists, web hosting companies, fulfillment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms, and email service providers. Such third parties may collect on our behalf or be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose. We carefully select our partners by ensuring that they adhere to strict privacy guidelines and will never sell or rent your information. If you prefer not to receive such opt-in communications, please do not opt-in to receive these communications. If you elect to participate in any promotions, sweepstakes, surveys, questionnaires, or other events during your visit to, your personally identifiable information may be shared with third parties pursuant to the rules or terms and conditions for those events with your explicit permission. Choice / opt-out You may opt-out of receiving future opt-in communications from when you make a purchase on, register or otherwise provide your contact information to our customer service department. You may change your preferences at any time by clicking the “unsubscribe” link at the bottom of any email opt-in communication you receive from us and follow the instructions provided therein. Use of collected information If you have elected to provide us with your contact information, e.g., by registering on, emailing our customer service department, or placing an order, we may provide you with service-related announcements concerning or contact you regarding your customer service requests or your order. For example, all registered users will receive a welcome email to confirm their registration. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that offers its customers. We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store, or accumulate certain non-personally identifiable information concerning your use of, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees, and partners. Compliance with laws We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction. Unless an express consent is required by the data privacy laws of your country, by using, you consent to (i) the collection and use of your personal information by us as described in this Privacy Policy; and (ii) the transfer of your personal information to countries outside of your country (including in countries outside of the European Union)We may come to collect personal data which relates to you, in particular when you: (i) register for a service; (ii) download Downloadable Content; (iii) use a Segment and/or a diagnostic tool; (iv) register for a game/sweepstake (v) send us an e-mail; (v) respond to a poll or study. This personal data will be the subject of automatic processing and may be used in three different ways: Statistical studies: we compile and study your personal data in order to define your profile and better adapt our services to your expectations. These statistical studies are strictly confidential; Monitoring of the customer relationship: if you send us a message, the data is kept and used to send a response to your request and to ensure its monitoring. Provision of services: sending of newsletters, access to certain counseling spaces, etc. Furthermore, and if you have given your authorization by checking the box for such purpose, we may come to transfer your data to our commercial partners. In conformity with the provisions of data privacy laws, you have a right to disclosure, correction, addition and deletion for the data that relates to you. To exercise this right, it suffices to send us an e-mail with proof of your identity to the following address:

Payment Methods

Hair 180º currently accepts the following forms of payment: Credit / Debit Cards, PAYPAL, and Offline Payments.

Loyalty Rewards Program 

Points cannot be earned and redeemed for previous orders, telephone orders, or email orders. Points cannot be applied retroactively to orders that have already been submitted through the website. Points obtained from the purchase of a product that is subsequently returned will be deducted from the customer's account. Points have no monetary value, are not transferable, and cannot be redeemed for cash. No cash will be given back on unused points. Points will expire after 12 months of inactivity unless a purchase is made.


We reserve the right to terminate and/or modify this reward program in any manner, at any time, without limitation, including the adjustment of points earned per dollar spent without prior notice to participants. Customers cannot combine or co-mingle reward points with other promotions or multiple accounts. Reward points cannot be gifted, inherited, or otherwise transferred to any company or individual. Any actions to earn or redeem reward points not in accordance with these terms and conditions will result in forfeiture of the reward points.

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